Staffing Manager

Full-time, In-person (downtown Decatur), 40 hours/week, pay range dependent on candidate experience

Personal Care, Inc. has provided personalized home care to older adults for over 40 years in the Metro Atlanta area. Our mission is to provide exceptional care and support to those trusted to us. We seek employees who have the ability and desire to provide competent care and to treat older adults with respect and dignity.

We are seeking an Atlanta-based, talented, full-time Staffing Manager to oversee the staffing operations of Personal Care. The ideal candidate is someone who enjoys operating a fast-paced environment where every day there is a new problem to solve. They have a demonstrated history of inspiring and motivating others, they are comfortable managing conflict, and have an exceptional system of organization. At the end of the day, they have a passion for serving older adults and doing everything in their power to ensure our clients get the care they deserve.

General responsibilities include:

  • Management of a team of 2-4 Staffing Coordinators, including establishing cadence of team-meetings, oversight of training (new hires + ongoing), completing annual performance reviews, management of on-call schedule, etc.
  • Identification of challenges impacting Staffing operations based on qualitative observations and quantitative KPIs
  • Effective problem-solving of most identified Staffing challenges
  • Attend weekly meeting with Personal Care Leadership to discuss overall status and needs of the Staffing department

The Staffing Manager is also responsible for all the duties of a Staffing Coordinator:

  • Liaising with clients and caregivers to create and maintain schedules for clients in your portfolio, keeping in view factors like caregiver/client compatibility, consistency of care, overtime
  • Documenting and disseminating pertinent caregiver and/or client updates to applicable parties
  • Assisting Human Resources in management of incident reports, employee credentialing, employee evaluations, etc.
  • Participate in overnight on-call two weeknights and one weekend per month

Please submit resume and/or cover letter to Turner Bowman, Director of Operations, at tbowman@personalcare.net